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About us

A small Anchorage team that shows its work.

Arctic Lab Supply sells research materials from Anchorage, Alaska. We put a lot number on the vial, publish the lab report that matches it for our core products, ship by USPS, and answer our own email.

How we started

A note from Dane

I started Arctic Lab Supply in Anchorage because buying research materials online usually meant trusting a label and hoping for the best. I wanted to run the kind of store I’d want to buy from: a lot number on the vial, a lab report that matches it, and a real person who answers email.

We’re a small team, and we keep the work close to home. Orders are packed and shipped from Anchorage. Before a report goes up, we check that the lot on the label matches the lot on the report. Support email comes to the people who can actually fix a problem.

Lot-matched reports from ILS Laboratories are published for our core products, and you can verify each one with the lab yourself.

DaneFounder, Arctic Lab Supply · Anchorage, Alaska
Fulfillment

How an order ships

Ships next business day, or we refund your shipping. Damaged, wrong, or lost? We send a free reship or give a full refund.

  1. You orderOrder by 6 PM ET, 7 days a week. Pay by card or bank (ACH) via Mercury, or Zelle (save 5%).
  2. We pack it in AnchorageUSPS has your parcel by the end of the next business day. If we miss that, we refund the shipping you paid.
  3. Tracking lands in your inboxWe email your tracking number as soon as the label exists. You can also check it on Track My Order.
USPS serviceTypical deliveryPriceFree on orders
Ground AdvantageAbout 4–6 days$6.95$99+
Priority MailAbout 2–3 days$15.99$150+
Priority Mail ExpressAbout 1–2 days$49.99$500+

U.S. addresses, including territories and APO/FPO/DPO. Thresholds use your product subtotal after discounts. Delivery times are USPS estimates from Anchorage after dispatch. Delivered within 7 business days (Ground Advantage), 5 (Priority Mail) or 3 (Priority Mail Express), or we refund your shipping: 50 states and DC, see the delivery guarantee. International rates are shown at checkout. Shipping policy

Lot reports

Check the lot yourself

You don’t have to take our word for it. Every report is matched to one product, strength and lot, and carries a certificate number issued by ILS Laboratories.

  1. Find the lot numberIt’s printed on the vial label, for example RT-2502-A.
  2. Open the matching reportPick your product below or search the COA library. The lot on the report should match your label.
  3. Verify with the labUse the certificate number and the “Verify with the testing laboratory” link to see the record on the lab’s own portal.

Open the full COA library · How to verify a certificate of analysis

Support

Questions? Email us.

Real replies

Dane or the team replies within 1 business hour.

Support hours: 3 PM–1 AM ET, 7 days a week.

Order help

Track a parcel on Track My Order or send us your order number through the contact form.

Research use only. Products are offered solely for laboratory, analytical, and in-vitro research and are not for personal or veterinary use. Company details are on the company information page.