Privacy Policy
Arctic Lab Supply LLC (“Arctic Lab Supply,” “we,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit arcticlabsupply.com or purchase research materials.
1. Information we collect
Personal information may include name, email address, phone number, shipping address, account profile details, membership status, and payment-related details when you create an account, join or manage a membership, place an order, or contact support.
Non-personal information may include browser type, device information, IP address, and site usage data collected through cookies and similar technologies.
2. How we use information
- To process orders, payments, and deliveries
- To provide account and membership features
- To provide customer support and respond to complaints
- To improve site functionality and prevent fraud/abuse
- To send transactional messages and, where permitted, optional updates you can opt out of
- To comply with legal obligations
3. How we share information
We may share information with service providers who help us operate (payment processors, shipping carriers, analytics, email delivery). Providers may use information only to perform services for us. We do not sell personal information.
4. Data security and retention
We use reasonable administrative and technical safeguards. No method of transmission is 100% secure. We retain order and support records as needed for operations, tax, dispute, and legal requirements.
5. Your choices
Contact support@arcticlabsupply.com to request access, correction, or deletion of personal information where applicable law allows.
6. Contact
Arctic Lab Supply LLC
Anchorage, AK 99515 · United States
Email: support@arcticlabsupply.com