Company facts
| Legal name | Arctic Lab Supply LLC, Alaska business entity #10337341 |
|---|---|
| Location | Anchorage, AK 99515, United States (official site verification) |
| Selling since | October 2025 |
| Orders shipped with tracking | 1,880 (as of Oct 7, 2026) |
| Published lab reports | Lot-matched third-party reports for 7 listings, each with the testing laboratory's verification link (COA library) |
| Trustpilot | 4.0 out of 5 from 24 reviews as of Oct 11, 2026 (read them on Trustpilot) |
| Support | support@arcticlabsupply.com |
Verified-purchase reviews
4 published reviews. Ratings: one 5-star, one 4-star, one 2-star, one 1-star. The reviews published so far say shipping was too slow, and two also describe problems with support or a damaged item. We read every one. Shipping speed is the first thing we changed: orders paid by 6 PM ET now reach USPS by the end of the next business day, or we refund the shipping you paid (shipping policy).
More reviews: our Trustpilot profile has 24 reviews with a 4.0 average, including negative ones we have replied to. Read the Trustpilot reviews.
- ★☆☆☆☆
Muy mal servicio no hace devolución cuando el artículo llega roto demás que llega muy tarde hasta pagando el envío prioritario
- ★★☆☆☆Took forever to arrive
I ordered a 30mg of GLP-3 (RT) and it took almost 3 weeks to arrive. It’s the first time it took that long. I tried reaching out many times to get an update on my order and you guys were very unhelpful.
- ★★★★☆Super slow shipping
Everything else was good, but shipping was so slow, I thought that I had been scammed!
- ★★★★★Slow shipping
Everything else was good. I actually wasn’t sure if I had beef scammed, so I ordered from another company and received it first. Extremely slow shipping.
Bought from us? Leave a review with your order number and checkout email at /review.
How reviews are collected and moderated
- Who can review: only someone with a paid order that has been delivered (or is 14 days past payment), confirmed by the order number and the email on that order. Each review is marked "Verified purchase".
- What we publish: every review, positive or negative, unless it contains another person's private information; is abusive, obscene, harassing or discriminatory; is clearly false or about something we do not sell; or describes personal use, effects or results of a product. Our materials are for laboratory research only, so we remove use or effect claims from reviews of every rating, five stars included. Product names are shown with our catalog names; nothing else in a review is edited.
- What we never do: pay or reward anyone for a review of a particular sentiment, ask only customers we expect to be happy, write reviews ourselves, or hide a review because of its rating.
- Problems with an order: if your review reports a problem, also email support@arcticlabsupply.com with your order number so we can resolve it. A review on this page is not a support ticket.